Made in Utah

Based in the beautiful mountains of Park City, Utah, we’re passionate about our team and our customers. We’re driven to impress and impact our customers’ success.

We’re here to help identify key opportunities, leveraging AtlasRTX, to reach your customers more efficiently and more effectively. We care about your success and would love the opportunity to form a lasting partnership.

Our Leadership Team

Image
Drue Hull, VP Product Engineering
Read Bio

Drue Hull, VP Product Engineering

Drue has always been fascinated with how things work – from tinkering with devices, to general contracting and building his home, to developing bleeding edge software – he is a natural and instinctual engineer. As Co-Founder of AtlasRTX, Drue brings that passion for engineering and tech innovation, paired with more than 15 years of extensive technology and engineering management expertise to oversee all of AtlasRTX’s product development, technology, and infrastructure.

Before bringing his talents to AtlasRTX, Drue was cofounder and VP of Engineering and Cloud at Ashua Software, a custom software development firm specializing in business and financial software applications. He was responsible for the design and development of the company platform from the ground up, integrating third party systems with custom software solutions and mobile applications.

Preceding his time at Ashua, Drue rose through the ranks at Harmony Home Health and Hospice from Software Engineer to Director of Software and Engineering, directing enterprise IT operations for a national healthcare provider.

When not at AtlasRTX, Drue can be found on the soccer pitch, either cheering on one of his three soccer crazed children, or avoiding earning a red card as defensive center mid for the Vikings, a Utah Men’s League team with whom he’s played for over 20 years.

Drue holds a M.S. degree in Computer Science from the University of Kansas, as well as a B.S.N. from the University of Utah.

Image
Ana Salem, VP UX & Design
Read Bio

Ana Salem, VP UX & Design

Ana is a seasoned user interaction/web designer with over a decade of experience in web strategy, interactive and UI design. Ana oversees user experience for our clients and their audiences.

Image
Kimber Gabryszak, VP Client Success
Read Bio

Kimber Gabryszak, VP Client Success

Kimber is an urban planning and land development expert with over 14 years of experience in the Utah development community. Taking a leap of faith, she left the planning field to join her mentor Bassam Salem at AtlasRTX, with the goal of helping build a company to improve the customer experience for homebuyers, homebuilders, residents, and beyond.

She previously served as the Planning Director for the City of Saratoga Springs (UT). There she led a team of planners to manage and plan for explosive growth, creating a city of which one could be proud. Before that she worked for several other local governments in Utah and has experience in the tourism industry in Alaska and China.

Kimber holds A.A. degrees in Mandarin Chinese, Geography, and International studies; a B.S. in Geography-Urban Planning; and a M.S. in City & Metropolitan Planning. (She now holds a trial-by-fire degree in business and customer experience from her time with AtlasRTX!)

As V.P. of Client Success, she works daily with clients to improve real-time communication, and is fast becoming an expert in customer experience and artificial intelligence chatbots.

Kimber and her husband are avid skiers, mountain bikers, and retired USA skeleton athletes. They have called Utah home for nearly two decades.

Image
Annmarie Buoscio, Enterprise Controller
Read Bio

Annmarie Buoscio, Enterprise Controller 

Annmarie combines 16 years of business and accounting experience with10 years of human resources and organizational development.

Annmarie collaborates with the team and our customers to cultivate and nurture a corporate culture that supports our passion to impact the success of our clients, partners and team.

Annmarie holds a B.B.A. degree in Accounting with a minor in Finance and a Master’s Degree in Social Work.

Image
Kelly Suzuki, VP Client Success & Development
Read Bio

Kelly Suzuki, VP Client Success & Development

Kelly is passionate about leveraging communication tools and technology to change the way we see and interact with the world. With a career that began at healthcare advertising agencies on both coasts, helping to shape launch plans and patient engagement programs for Fortune 100 brands, Kelly quickly found the power of new and innovative technology to disrupt and delight.

Today, Kelly leads sales and marketing efforts for AtlasRTX, drawing upon her high-touch client background to develop experiences and programs to engage start-up and established brands alike.

Kelly and her husband traveled far and wide to find the perfect spot to raise their two young boys, and she feels lucky every day to call the mountains of Park City, UT home.

Kelly holds a B.S. in Journalism and B.A. in Spanish and Latin American Studies.

Image
Todd Wakefield, SVP Enterprise Success & General Counsel
Read Bio

Todd Wakefield, SVP Enterprise Success & General Counsel

Over his 25 year career, Todd initially alternated between the private practice of law and building successful technology startups, ultimately combining those two passions as a senior legal and operational leader.

After co-founding Attensity in 2000, Todd served as CEO and President of the company until 2006. He was responsible for its vision of unified analysis of unstructured text and traditional structured data. He holds 6 US patents in the field which came to be known as “text analytics” and Attensity’s products were adopted by US government intelligence agencies and Fortune 500 companies alike. After leaving Attensity, Todd served as CEO of NexTalk, Inc., which developed telecommunication solutions for the deaf and hard-of-hearing. Most recently, he served as Vice President of Operations and General Counsel at APiO, Inc., a FinTech company where he led the creation and operation of the company’s EarlyPay working capital solution, and its corresponding marketplace for insured trade finance assets.

In the legal field, Todd was General Counsel at the Los Angeles based law firm of Layfield & Barrett where he managed 12 full litigation teams across multiple offices in four states, dozens of support staff in India, and a portfolio of over 300 active litigation cases. He practiced law with several boutique firms in Park City, Utah and was Of Counsel at Jones Waldo Holbrook & McDonough in Salt Lake City, the largest law firm in Utah. Todd also served 5 years as outside General Counsel to the U.S. Ski & Snowboard Association and U.S. Ski Team.

Image
Bassam Salem, Founder & CEO
Read Bio

Bassam Salem, Founder & CEO

Bassam founded AtlasRTX with a simple intention: to build a role model technology company that showcases best practices in customer experience (#ClientsFirst), employee experience (#CofounderCulture & #BluntButKind), and business development (#MoreWithLess & #IntellectuallHonesty). The founding vision is equally simple: that artificial intelligence (AI) and humans are better together and that, together, they can enable the future of customer experience – real-time experience (RTX). RTX is what we all, as consumer, expect from our brand experiences: immediacy of response, convenience of messaging channels, and flexibility of foreign language.

Prior to founding AtlasRTX, Bassam was Chief Operating Officer at MaritzCX, then the world’s largest customer experience technology company with annual revenues of $200 million. As COO, he was responsible for all operations globally with a team spanning 18 offices around the world and numbered over 600 permanent and over 1,500 hourly staff.

Before MaritzCX, Bassam was Chief Business Officer at inContact, the largest cloud provider of enterprise software for contact centers. He was responsible for all customer and revenue operations of the then publicly-traded company which has since been acquired by NICE for nearly $1 billion. During his five-year tenure, the company’s market cap grew from $98 million to over $600 million.

Prior to inContact, Bassam was with other leading-edge technology companies such as Omniture (acquired by Adobe), Attensity (acquired by inContact), Siebel Systems (acquired by Oracle), IBM, and Philips Electronics.

Bassam holds B.S., M.S., and M.Phil. degrees in Computer Science as well as an M.B.A. in Management of Technology from the University of Utah.

We’re changing the world with real-time experiences driven by AI technology. Are you ready to join the AtlasRTX team?

Image icon

MarketingRTX

Capture Leads
Multi-channel live chat supported by responsive, guiding, and autonomous chatbots.
Image icon

SalesRTX

Convert Prospects
Sales follow-up and engagement automation via multimedia-messaging SMS chatbots.
Image icon

ServiceRTX

Delight Customers
Real-time net promoter score (NPS) surveys with reviews, human escalation, and warranty chatbots.

Turn conversations into customers.

Marketing, sales, and service AI messaging solutions that help your business grow.

  • Image
    Real-time Language Identification
  • Image
    Seamless Human Takeover
  • Image
    Popular Tech Integrations
  • Image
    SMS Sales Follow-up
  • Image
    Unmatched Customer Service
  • Image
    USA-Based Tech Support

Chatbots + Humans. Better Together.

Automate the repeatable and free your humans up to do what matters.