Higher Education in 2021 and Beyond: What Next?

  Higher Education institutions around the world have endured an unprecedented challenge in 2020. At no other time in history has so much uncertainty affected college and university administrators, educators

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How AI-powered chatbots can impact the lives of persons with disabilities

As business owners continue to work to improve the experience for all its customers, and the focus on inclusivity takes priority, some areas and groups are still overlooked. For those

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What does the future look like for DMOs?

2020 has been one to forget for the tourism and convention industries. In fact, according to the World Tourism Organization, overall travel could decline 60-80% compared to 2019 numbers when

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Lead Generation: Quality vs Quantity impacts your ROI

Lead quality vs lead quantity has been a balancing act for companies for decades. While on paper, more leads might look good to a marketing professional, the quality of lead

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Levels of Autonomy in Chatbots

Chatbots come in all shapes and sizes and all levels of sophistication. Just as we measure the levels of autonomy when it comes to vehicles and self-driving cars, we can

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