Why you need a chatbot on your website in 2021

  As we look ahead to 2021 and the success strategies we are planning to implement, we need to look back at the lessons we learned in 2020. Businesses were

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Be a Disruptor, not disrupted

Industry disruption has been a topic of intense discussion and scrutiny for over a decade. But the concept of disruption in the business world has been around for centuries. Ford

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Higher Education in 2021 and Beyond: What Next?

  Higher Education institutions around the world have endured an unprecedented challenge in 2020. At no other time in history has so much uncertainty affected college and university administrators, educators

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How AI-powered chatbots can impact the lives of persons with disabilities

As business owners continue to work to improve the experience for all its customers, and the focus on inclusivity takes priority, some areas and groups are still overlooked. For those

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What does the future look like for DMOs?

2020 has been one to forget for the tourism and convention industries. In fact, according to the World Tourism Organization, overall travel could decline 60-80% compared to 2019 numbers when

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Lead Generation: Quality vs Quantity impacts your ROI

Lead quality vs lead quantity has been a balancing act for companies for decades. While on paper, more leads might look good to a marketing professional, the quality of lead

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Levels of Autonomy in Chatbots

Chatbots come in all shapes and sizes and all levels of sophistication. Just as we measure the levels of autonomy when it comes to vehicles and self-driving cars, we can

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How Homebuilders Succeed with Chatbots

  Technology and automation is playing an ever-more important role in homebuyer engagement thanks to changing buyer habits and preferences. No longer is “Model home open 8-6” the acceptable way

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Demand for Texting Capabilities Continues to Rise

  Americans send roughly 26 billion text messages a day. The average person sends 15 messages daily. Texting is the most-used app on smartphones. Every salesperson worth their salt knows

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10 Reasons you need a chatbot on your website

  Contact pages? Contact forms? Live chat? Chatbots? When it comes to generating quality leads on your website, chatbots are the clear winner, hands-down. Contact pages will likely always be

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