Higher Education institutions around the world have endured an unprecedented challenge in 2020. At no other time in history has so much uncertainty affected college and university administrators, educators
As business owners continue to work to improve the experience for all its customers, and the focus on inclusivity takes priority, some areas and groups are still overlooked. For those
Chatbots come in all shapes and sizes and all levels of sophistication. Just as we measure the levels of autonomy when it comes to vehicles and self-driving cars, we can
Americans send roughly 26 billion text messages a day. The average person sends 15 messages daily. Texting is the most-used app on smartphones. Every salesperson worth their salt knows
Contact pages? Contact forms? Live chat? Chatbots? When it comes to generating quality leads on your website, chatbots are the clear winner, hands-down. Contact pages will likely always be
Think back to the last time you attempted to connect with someone via live chat to get customer support or technical assistance. What place were you in the queue? What
No seriously, what are you talking about? Or to be more precise, what are your web visitors talking about? For any business, knowing what is most important to those users
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