How Homebuilders Succeed with Chatbots

  Technology and automation is playing an ever-more important role in homebuyer engagement thanks to changing buyer habits and preferences. No longer is “Model home open 8-6” the acceptable way

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Why does your business need a chatbot?

Many business owners bristle at the word “chatbot”, but there’s truly nothing to be afraid of. In fact, chatbots can be a human’s best friend. It’s all about perspective, and

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Zero Friction: The only acceptable goal

According to the Baymard Institute, $213 billion dollars in opportunity were lost to friction in 2019. And this friction happens in the smallest of ways; a delay in delivery, a glitch in an e-commerce ordering platform, a slow server. In fact, according to the report “Last Mile Delivery: What Shoppers Want and How to #SaveRetail” by Convey, 84% of US shoppers are unlikely to shop with a brand again after one negative experience.

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Below you’ll find an extensive list of terms that relate to our real-time experience programs.   Campaign A method of creating new engagements to a list of customers in a

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The Ultimate Guide To Digital Assistants For Business

WHAT ARE DIGITAL ASSISTANTS When you hear the word digital assistant, what is the first thing that comes to mind? Is it a robot working alongside a human? A voice

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Computers that have the ability to empathize, and be empathized with are the ones with the most staying power, and the most impact on society and business. But in today’s

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