2020 has been one to forget for the tourism and convention industries. In fact, according to the World Tourism Organization, overall travel could decline 60-80% compared to 2019 numbers when
Chatbots come in all shapes and sizes and all levels of sophistication. Just as we measure the levels of autonomy when it comes to vehicles and self-driving cars, we can
Contact pages? Contact forms? Live chat? Chatbots? When it comes to generating quality leads on your website, chatbots are the clear winner, hands-down. Contact pages will likely always be
Think back to the last time you attempted to connect with someone via live chat to get customer support or technical assistance. What place were you in the queue? What
No seriously, what are you talking about? Or to be more precise, what are your web visitors talking about? For any business, knowing what is most important to those users
For many organizations, especially in marketing, sales and customer service, there never seems to be enough hours in the day. From making (and receiving) prospecting calls, to servicing customers and
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