Effective: May 1, 2019
AtlasRTX (collectively “we” or “us” or “our”) operates websites including https://www.atlasrtx.com, https://app.atlasrtx.com, https://stage.atlasrtx.com, https://dev.atlasrtx.com, and the AtlasRTX mobile app (henceforth referred to as our “Services”). It is our policy to respect your privacy regarding any information we may collect while operating our Services. Your privacy is extremely important to us. At AtlasRTX, we operate according to the following basic principles:
We don’t ask you for personal information unless we truly need it.
We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
We don’t store personal information on our servers unless required for the ongoing operation of one of our services.
This Policy details our commitment to protecting the privacy of individuals who visit our websites (“Website Visitors”), who use our Services (“Clients”), or who register to attend or attend other events at which AtlasRTX is present (“Attendees”), as a sponsor, participant or otherwise.
In this Policy, “Clients”, as the term is used herein, shall refer to an individual or an entity that has agreed to a SaaS Order Form for use of our Services.
SCOPE OF THIS POLICY
In addition to the Services that link to this Policy, this Policy applies to the AtlasRTX Software-as-a-Service platform, which allows Clients to engage leads and Clients using chatbots and messaging.
Information We Collect
When you visit our Website or use our Service you may provide us with two types of information: personal information you actively choose to disclose, information voluntarily provided within the Service, and non-personally identifiable information collected, in a way not visible to you, on an aggregate basis as you and others use our Services. Together these two types of information are collectively referred to as “Client Information.”
For the purposes of this Policy, Personal Information shall mean information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to that person’s physical, physiological, mental, economic, cultural or social identity.
Our Services may contain links to other websites or online locations that are not operated or controlled by us. If you click on a third-party link, you will be directed to that third party’s site. The information practices and the content of such other websites are governed by the privacy statements of such other websites. Website Visitors should always review the privacy statements of any such other websites to understand their information practices. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Information You Provide To Us
We ask for and collect personal information about you such as your name, address, phone number, email address, as well as certain related information like your company name and website name, when you or your organization registers for an account to access or utilize any of our Services . We also ask for and collect personal information such as an email address and a name or alias from any individual that you authorize to log into and utilize our Services in connection with your Client Information, as defined above. By voluntarily providing us with Client Information, you affirm that you are the owner of such personal data or are otherwise authorized to provide it to us.
OTHER INFORMATION SUBMITTED TO US
We ask for and collect personal information from you when you submit web forms through our Services or as you use interactive features of the Services, including content downloads, demo participation, participation in surveys, contests, promotions, sweepstakes, requesting client support, or communicating with us.
We ask for and collect personal information such as your name, address, phone number and email address when you register for or attend a sponsored event or other events at which any member of AtlasRTX participates.
Information Collected From You For Our Services
COOKIES AND OTHER TRACKING TECHNOLOGIES
Cookies are a feature of web browser software that allow web servers to recognize the computer used to access a website. They are small pieces of data that we transfer to your computer’s hard drive to enable our systems to recognize your browser, simplify subsequent interactions with our website and make your use of the Website more efficient.
We partner with third parties to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on our Services and other sites in order to suggest advertisements based upon your browsing activities and interests.
Our Services, email or other electronic communications we send to you may use web beacons, tags and scripts to assist us in delivering cookies, counting visits to our websites, understanding usage and campaign effectiveness and determining whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our third-party service providers on an individual and aggregated basis. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
DO-NOT-TRACK SIGNALS AND SIMILAR MECHANISMS
Some web browsers may transmit “do-not-track” signals to websites with which the browser communicates. Our Services do not currently respond to these “do-not-track” signals.
When you use our Services, we collect analytics information to help us improve those and future Services. We may also share anonymous data about your actions on our Services with third-party service providers of analytics services.
Consistent with most services delivered over the Internet, we gather certain information and store it in log files when you interact with our Services. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, device, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. Occasionally, we connect personal information to information gathered in our log files as necessary to improve our Services. In such a case, we would treat the combined information in accordance with this Policy.
Information Collected From Other Sources
SOCIAL MEDIA WIDGETS
The Services include social media features, such as the Twitter Tweet This button, and widgets, such as the Share This button that run on our Services. These features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly by our Services. Your interactions with these features are governed by the privacy statement of the companies that provide them.
INFORMATION FROM THIRD PARTY SERVICES
We may also obtain other information, including personal information, from third parties and combine that with the information we collect through our Services. For example, we may have access to certain information from a third party social media or authentication service if you log into our Services through such a service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third party social media or authentication service is in accordance with the authorization procedures determined by that service.
By authorizing us to connect with a third party service, you authorize us to access and store your name, email address(es), current city, profile picture URL, and other personal information that the third party service makes available to us, and to use and disclose it in accordance with this Policy. Check your privacy settings on these third party services to understand and change the information sent to us through these services.
CHILDREN’S PERSONAL INFORMATION
Only individuals age 18 years or older have permission to access our Services. We do not knowingly collect any personal information from anyone under the age of 13 (“Children”). If you are under the age of 13, please do not submit any personal information through our Services. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through our Services, please contact us at email@example.com. If we become aware that we have collected Personal Information from Children without verification of parental consent, we will use commercially reasonable efforts to delete that information.
Security Of Information Collected
We secure your Client Information, electronic data, text, messages, communications or other materials submitted to and stored within the Services by using commercially reasonable, industry-standard measures to prevent unauthorized access or disclosure, or accidental loss, disclosure or destruction thereof. Please be aware that even excellent security measures may fail to prevent computer hacking or other breaches of security, and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
Further, our postings on websites and other communications you may have with us via email or regular mail may not be secure unless we advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through said means.
Clients of our Services are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements or other obligations, relating to the collection of personal information in connection with the use of our Services by individuals with whom our Clients interact. If you are an individual who interacts with a Client using our Services, then you will be directed to contact our Subscriber for assistance with any requests or questions relating to your personal information.
We collect information under the direction of our Clients, and have no direct relationship with individuals whose personal information we process in connection with the use of our Services. If you are an individual who interacts with a Client using our Services (such as a client of one of our Clients) and would no longer like to be contacted by one of our Clients that use our Services, please contact the client that you interact with directly.
We may transfer personal information to companies that help us provide our Services. Transfers to subsequent third parties for these purposes are governed by the Service Terms and Conditions with our Clients.
How We Use The Information That We Collect
We use the information we collect about you to, among other uses:
Deliver, improve and market our Services
Process and complete transactions and send you related information, including purchase confirmations and invoices
Send Service notifications and transactional messages
Provide Client service and support
Send you technical notices, updates, security alerts, and support and administrative messages
Send promotional communications, such as providing you with information about products and services, company news, features, surveys, newsletters, offers, promotions, contests, and events. Opt-out of receiving marketing communications from us by contacting us at firstname.lastname@example.org or following the unsubscribe instructions included in our marketing communications
Monitor and analyze trends, usage, and activities in connection with the Services and for marketing or advertising purposes
Investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities
Personalize the Services, including provide features or advertisements that match your interests and preferences
Any other purposes for which we obtain your consent
Sharing Information With Others
THIRD-PARTY SERVICE PROVIDERS
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT REQUESTS & PROTECTION OF OUR RIGHTS
We may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
We may post testimonials on our websites that may contain personal information. We obtain your consent to post your name along with your testimonial. If you wish to update or delete your testimonial, you can contact us at email@example.com.
If you choose to refer someone to our products and services, we will ask you for that person’s name and email address. We may send email inviting that person to visit our websites and will store this information for the purpose of sending these initial emails, tracking the success of our referral program and other marketing activities. Your referral may contact us at firstname.lastname@example.org to request that we remove your referral’s information from our database.
SOCIAL MEDIA AND COMMUNITY FORUMS
Our Services may offer publicly accessible blogs, social media properties, community forums, comments sections or other interactive features. You should be aware that any information that you post in any of these areas might be read, collected, and used by others who access it. To request removal of your personal information from a publicly accessible area we control, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We may assign or transfer this Policy, as well as your account and related information and data, including any personal information, to any person or entity that acquires all or substantially all of our business, stock or assets, or with whom we merge.
SHARING INFORMATION WITHIN ATLASRTX
We may share information, including personal information, with any member of AtlasRTX. We may also share personal information with third parties when we have your consent to do so.
We offer those who provide Personal Information a means to choose how we use the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located in our marketing emails, or you may send a request to firstname.lastname@example.org.
Updating Or Deleting Your Information
Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information, please contact us at email@example.com.
Clients of our Services may access, update, change or have removed from our systems and records the Personal Information provided to us by emailing a request to firstname.lastname@example.org for more detailed instructions. To protect your privacy and security, we will also take reasonable steps to verify your identity before updating or removing your information. Requests to access, change, or remove your information will be handled within thirty (30) days.
An individual who seeks access to, or who seeks to correct, amend, or delete inaccuracies in personal information stored or processed by us on behalf of a Client should directly contact the Client who controls that data. Upon receipt of a request from one of our Clients for us to remove the data, we will respond to their request within thirty (30) days. We will retain personal information that we store and process on behalf of our Clients for at least as long as needed to provide the Services to our Clients. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personal information is important to us. If you have any questions about the security of your personal information, you may contact us at email@example.com.
If you are a Client or otherwise provide us with personal information in connection with your use of our Services, we will delete this information upon your request, provided that, notwithstanding such request, this information may be retained for as long as you maintain an account for our Services, or as needed to provide you with our Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
EU-US Privacy Shield
Under certain limited and prescribed circumstances and conditions, you have the right to invoke a binding arbitration process between you and us to resolve a dispute related to our collection, use, or disclosure of your Personal Information. In compliance with the EU-US Privacy Shield Principles, we commit to resolve complaints about your privacy and our collection or use of your Personal Information.
ACCOUNTABILITY FOR ONWARD TRANSFER
If we transfer your Personal Information to another country, we may remain liable and will take appropriate measures to protect your privacy and the Personal Information we transfer.
We’ll take appropriate physical, technical, and organizational measures to protect your Personal Information from loss, misuse, unauthorized access or disclosure, alteration, and destruction.
DATA INTEGRITY AND PURPOSE LIMITATION
We’ll collect only as much Personal Information as we need for specific, identified purposes, and we won’t use it for other purposes without obtaining your consent. We’ll take appropriate steps to make sure the Personal Information in our records is accurate.
RECOURSE, ENFORCEMENT AND LIABILITY
For EU Users
(This section applies only to Users located in the European Union.)
CONTACT INFORMATION FOR THE DATA CONTROLLER
This paragraph pertains only to individuals for whom AtlasRTX is a “controller” within the meaning of Regulation (EU) 2016/679 of the German Parliament and of the Council of 27 April 2016 (“GDPR”):
CONTROLLER OF YOUR PERSONAL INFORMATION:
P.O. Box 982827
Park City, UT 84098
Phone: +1 (435) 565-1005
Data Protection Officer:
Data Protection Officer, Senior Engineer Lead
PO Box 982827
Park City, UT 84098
LEGAL BASES FOR PROCESSING EU USERS’ PERSONAL INFORMATION
We only process your information when we have the legal basis to do so. That is, we will only process your Personal Information when: we need it to provide you the Services; you give us consent for a specific purpose; or it satisfies AtlasRTX’s legitimate interests (which are not overridden by your data protection interests), such as for improving, marketing, and promoting the Services and protecting our legal rights; we need to process your data to comply with our legal obligations.
TRANSFER OF EU USERS’ PERSONAL INFORMATION OUTSIDE THE EU
We may transfer your Personal Information to AtlasRTX-affiliated entities in third parties in the United States or other countries that may not have equivalent privacy and data protection laws to the country in which you reside. When we transfer Personal Information of customers in the European Economic Area to any such country, we make use of the EU-U.S. Privacy Shield Frameworks, European Commission-approved standard contractual data protection clauses, binding corporate rules, or other appropriate legal mechanisms to safeguard the transfer. Please refer to the Section “EU-US and Privacy Shield” below.
EU USERS’ RIGHTS TO CONTROL PERSONAL INFORMATION
You have control over your Personal Information. Below are the rights you have and the steps you can take to exercise them. Please note that your rights may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your employer are permitted by law or have compelling legitimate interests to keep, and it may take time for us to investigate your request. If you believe that we are not respecting your rights with regard to your Personal Information, you may lodge a complaint with your local supervisory authority.
RIGHT TO ACCESS
You have a right to request a copy of the Personal Information that Atlasrtx holds. To request this information, please email us at firstname.lastname@example.org.
RIGHT TO RECTIFICATION
If you believe that any Personal Information that Atlasrtx holds is incorrect, you have the right to correct that information. You can change your AtlasRTX account information on the “Settings” page, and if you have any further concerns regarding the accuracy of your information, please email us at email@example.com.
RIGHT TO ERASURE, RESTRICTION, OR OBJECTION TO PROCESSING
If you believe we do not have the right to process your information or you object to our processing for a particular purpose, or if you want us to erase your Personal Information altogether, please email us at firstname.lastname@example.org.
RIGHT TO WITHDRAW CONSENT
If we have your consent to process your Personal Information for a particular purpose, you have the right to withdraw that consent by emailing us at email@example.com. Your withdrawal of consent does not affect the lawfulness of our processing of your Personal Information prior to the withdrawal.
You have the right to obtain the Personal Information that you have directly submitted to AtlasRTX in a format you can transfer to another service provider. If you want to exercise this right, please email us at firstname.lastname@example.org.
Please direct questions about this Policy or our privacy practices via email to email@example.com, or to:
P.O. Box 982827
Park City, UT 84098
Phone: +1 (435) 565-1005