Keep customers engaged and both remediate small issues before they become big problems or identify opportunities to up-sell. Use ServiceRTX to continue to delight your customers after the sale.
of consumers prefer chatbots for quick communication.
Nurture Lifetime Customers
When your customers need support or guidance, they want it in real-time, with human escalation. ServiceRTX allows for brands to proactively engage their customer base to learn about what’s going well and what could use improvement, and work to mitigate any issues quickly.
Gain powerful insights into your customer’s level of satisfaction by allowing them to drive a conversation with your brand, focusing on what is most important to them at their point in the customer journey. The AtlasRTX AI platform will alert your human team as to who needs human support and report back on real-time messaging trends.