AtlasRTX for Travel & Tourism
Smarter and more efficient engagement for Destination Marketing Organizations
The travel and convention industries look to make a major rebound in 2021, while Destination Marketing Organizations and Convention & Visitors Bureaus remain understaffed. Keep visitors informed, and generate new convention business, through 24/7 automated conversational marketing.
Support for the entire visitor journey
AtlasRTX isn’t a solution aimed at solving a single problem, it’s an end-to-end platform built to transform the way you connect with your customers. We deploy a suite of custom programs designed to engage your audiences in real-time, whether they are researching your region or already in town, and in whichever channels they prefer.
Empower your visitors to engage on their terms
Travelers want to be able to research their destinations well in advance. They want to know what there is to do, where to eat, what events will be taking place, and they are doing this research outside of normal business hours. With an AtlasRTX chatbot open 24/7, visitors can get answers to their questions and plan their trip when it's convenient for them, in their preferred communication channel.
Increase RFP submissions from event professionals
Provide instant and timely information about your event venues and availability and promote RFP submissions by event professionals to keep convention business full. Filter messages by tourists to reduce the number of accidental event submissions by non-professionals.
Consistency & Reliability
When you can depend on a virtual team member to provide the most accurate information every time, that’s peace of mind. When you know they’ll never have a bad day or call in sick, that’s dependability.
Integrations with your Existing Tech Stack
Our chatbot platforms work with your existing software to sync your data and save you time, allowing your team to focus on providing the best student experience.
How Visit Salt Lake answers visitor questions 24/7 and identifies web content needs with reduced staff
Questions answered by the bot from April-June 2020 while the Visitor Center was closed due to COVID-19
Questions answered by the bot in July 2020 after Visitor Center limited reopening
All Visitor Center inquiries, including in-person, web, and phone, have been handled by the bot
“We wanted a chatbot on our website to better, and more rapidly, answer visitor questions, especially during off-hours. AtlasRTX couldn’t be a better partner. The chatbot has helped us identify additional content needs throughout our website and has been especially helpful during the pandemic, as information is changing daily.”
Vice President of Marketing