We deliver real-time experiences

Our industry-leading chatbots engage your customers automatically, 24/7/365, allowing staff to focus on high-value tasks only they can perform. The result? Effective interactions, desirable outcomes, and improved brand affinity.

Proudly #notnormal

We are dreamers. We are individuals. We are a family. We come from all over the globe. We come from different backgrounds, different beliefs, different hobbies. Yet day in and day out, we come together to make our clients successful.

We give people chances, no matter your experience, no matter your life story. We celebrate our wins, and we admit our losses. We learn and grow, together, every day. We work hard, we play hard. We are each other’s biggest cheerleaders and most honest critics. We push ourselves and our team to be the best we can today, but to always be better tomorrow. We are AtlasRTX.

Engaging. Empowering. Effective.

When every touch-point matters, engaging customer interactions produce game-changing results. By delivering more personalized, conversational, and brand reinforcing experiences, AtlasRTX enables your staff to focus on the high value tasks only they can perform. The result? More qualified prospects, shorter sales cycles and increased brand affinity.

A Comprehensive Platform

AtlasRTX isn’t a solution aimed at solving a single problem, it’s an end-to-end platform built to transform the way you connect with customers. We can deploy a suite of custom programs designed to engage your audiences in real-time, anywhere along the journey, and in whichever channels they prefer.

Powered by AI. Optimized by Experts.

AtlasRTX is powered by advanced AI that only becomes smarter with time. Unlike set-it-and-forget-it solutions, your AtlasRTX chatbot is taught and continually improved by human knowledge engineers expert in your industry. We raise your chatbot’s BotIQ by teaching it about your product, your customers, and how to best meet their changing needs.

Driven by Customer Delight

AtlasRTX thinks and acts differently than typical SaaS providers. We’re not software as a service, we’re service as a service. We proactively communicate. We consult. We continually optimize. AtlasRTX takes a sophisticated approach to technology, but offers a rewarding experience to our clients, their staff, and customers by putting them first. AI is hard, AtlasRTX is easy.

Not all chatbots are created equal

It is important to understand the various levels of autonomy and sophistication in chatbots, as the user experience can be drastically different depending on the bot with which they are engaging.

AtlasRTX chatbots are designed to meet the specific needs of each client, and are capable of integrating directly with third party systems, understanding intent, and providing the most up-to-date information possible for each conversation.

Level
4
Autonomous Dynamic Bot
Able to use other systems and resources in real-time to personalize the dialog flow itself as well as the answers providing the most up-to-date information available.​
Level
3
Guided FAQ Bot
Asks questions and guides visitors without human help to the right resources along with answering questions.​
Level
2
FAQ Bot
Answers a number of pre-defined questions with answers programmed in. All other questions require human response. Manually updated.
Level
1
Traffic Bot
Most basic assistance targeting 1-2 questions then blocking to wait for a human to become available.
Level
0
Human Live Chat
No autonomy.

Helping you Delight your Customers and Meet your Business Ojectives

AtlasRTX chatbots are built by a team of Human Knowledge Engineers who are continually improving and optimizing the performance of our platform. One metric we focus on is the intelligence quotient of the chatbot; how well it understands and answers user questions. Our chatbots get smarter on a daily basis. We call this BotIQ®, and it is what sets AtlasRTX apart from the competition.

Powered by A.I.
Optimized by Experts

Driven by client delight, AtlasRTX is a company that thinks differently. We’re not software as a service, we’re service as a service. We proactively communicate. We consult. We continually optimize. AtlasRTX takes a sophisticated approach to technology, but offers a rewarding experience to our clients, their staff, and customers by putting them first. AI is hard, AtlasRTX is easy. 

From the Blog

AtlasRTX chatbots are trusted by the world's biggest brands to provide an engaging, real-time customer experience 24/7/365.

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